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26 Years Experience | Webflow Certified | UK-Based

Reliable Support for Founders Who Can’t Afford Downtime

Decades of technical experice from a lifelong learner, distilled into on-demand support.

Reassurance for your brand, reliability for you.

Support designed for the 'Chief Everything Officer'.

Your time is your most expensive resource and time spent troubleshooting is time you aren’t spending on strategy, sales, or product.

I don't just provide "support tickets." I provide a reliable technical partnership that scales with you. Whether it’s a subscription-based safety net or on-demand PAYG fixes, the goal is the same: to remove technical friction from your plate entirely. You focus on the big picture.

5 Signs Your Website Has Become a Growth Bottleneck

Does your team hesitate to publish a new insight or update a bio because they aren’t sure how the layout will react? Your site should be a robust playground for your ideas, not a fragile glass ornament.

If your site feels like a "patchwork" of different freelancers’ styles and coding habits, you have accumulated technical debt. Senior-level support brings a single, consistent standard of excellence back to your codebase.

If your site feels fast to you but fails modern "Core Web Vitals" or AI-engine crawlability tests, you are losing high-intent traffic before they even see your homepage.

Running a business for 17 years has taught me that "it'll be fine" is not a strategy. From UK GDPR alignment to backup redundancy, a reliable site requires proactive governance, not reactive fixes.

If you, as the CEO, are spending even 30 minutes a week discussing website bugs or performance issues, your opportunity cost is too high. You should be the architect of your vision, not the mechanic of your website.

I protect your brand's digital authority so you don't have to.

A technical safety net for those who have outgrown 'freelancer' support.

Senior-level reliability for business-critical websites.

Honest advice and idea sounding from a trustred adviser

When things go wonky, as they can, you can know its being handled...

Select Your Support Level

Reliable expertise, scaled to your requirements.

Technical debt shouldn't be the bottleneck for your next big move. Whether you require a proactive safety net to protect your brand’s authority or a senior-level specialist for on-demand technical fixes, these options are designed to remove the "website headache" from your daily operations.

Subscription Support (The Reassurance Model)

Best for: Founders who want a "Fractional CTO" level of support and maintenance.

12-Month Commitment: £57.50 / hour

(Min. 4 hours/month — Billed monthly or quarterly in advance)

6-Month Commitment: £62.50 / hour

Min. 3 hours/month — Payable upfront)

3-Month Commitment: £67.50 / hour

(Min. 2 hours/month — Payable upfront)

Key Features

Priority Response: You are at the front of the queue for all requests.

Carry-over Hours: Unused hours don't vanish; they roll over (up to 2x your monthly allocation) so you always get the value you pay for.

Annual Health Check: I proactively audit your site for speed, security, and mobile performance

Pay-As-You-Go Support (The Flexibility Model)

Best for: One-off technical hurdles, emergency fixes, or low-frequency updates.

On-Demand Rate: £75.00 / hour

(Billed monthly in arrears)

Key Features

Zero Commitment: Use the expertise only when a specific problem arises.

Transparent Billing: You receive detailed time logs of every minute spent on your site.

14-Day Review: Complete peace of mind with a two-week window to review and verify all logged work.

Compare

At-a-glance:
Retainers vs. On-Demand

Feature
Subscription
Reassurance Model
Pay As You Go
Flexibility Model
Rate
From £57.50
£75
Typical Response
Priority (Front of Queue)
Standard
Billing Cycle
Monthly/Quarterly Advance
Monthly Arrears
Unused Hours
Carry-over included
Project Planning
Proactive Strategy included
Reactive Only
Commitment
3, 6, or 12 Months

Terms

How we operate with you

You can find our various terms and conditions for our services below

Website Hosting

This agreement sets out the terms and conditions upon which we will provide the products and services detailed on our Website to you.

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Maintenance Service

Read our Web Maintenance Terms carefully, as they set out our and your legal rights and obligations in relation to our web maintenance services.

Download

Paid Support

Read our Paid Support Terms carefully, as they set out our and your legal rights and obligations in relation to our paid support offerings.

Download

General

Our standard terms & Conditions for the Supply of Goods and Services